This article explains the most common reasons why colorways may not appear or behave as expected and how to resolve them.
Most Common Cause: The Primary Sketch Has No Fill
For colorways to work, Primary Sketches must have a fill color applied.
- The fill can be any color, including white
- If a sketch has no fill, the colorways page will not register the sketch
Even if the sketch appears visually correct, a missing fill will prevent the Colorways feature from recognizing the garment shape.
What to Check
Select each part of the Primary Sketch.
Confirm that a fill color is applied.
If needed, apply a fill (white is recommended for CAD sketches).
Once a fill is applied, colorways should register correctly.
Known Limitations
Symmetry Tool Sketches
At this time, sketches created using the Symmetry Tool are not supported on the Colorways page.
Colorways may not register these sketches correctly.
Symbol Instances
Colorways do not currently work with symbol instances.
If your Primary Sketch includes symbol instances:
- Colorways will not detect those shapes
- The symbol will need to be expanded for colorways to work
Work in Progress
Support for the following on the Colorways page is actively being worked on:
- Sketches created using the Symmetry Tool
- Symbol instances
These limitations will be addressed in a future update.
If Colorways Still Aren’t Working
If you’ve confirmed:
- The Primary Sketch has a fill applied
- The sketch does not rely on symmetry or symbol instances
Then try the following:
Save the Illustrator file.
Press the reload button at the top of the plugin panel.
Saving or Reloading can resolve edge cases where changes do not immediately register.
Quick Checklist
If colorways aren’t working, check:
- Does the Primary Sketch have a fill applied?
- Does the sketch use the Symmetry Tool?
- Does the sketch include symbol instances?
- If needed, was the Illustrator file saved?