03 Jul Logo Doesn’t Appear in the Excel Export Header

This article explains why your logo doesn't appear in the Excel export and how to add it manually if needed. Why This Happens Due to a technical limitation with Excel, the logo cannot be automatically embedded in the header of the exported file. The logo exports correctly...

03 Jul Page Layout View Shows Content Overflowing onto a Second Page

This article explains why your Excel export may appear to overflow onto a second page width in Page Layout view, and how to fix it. Why This Happens This is a display issue with Excel, not a problem with the export itself. When the file is first...

03 Jul Excel Footer Shows “Pg. 1 of 1” on Every Page

This article explains why the footer on each page of your exported Excel file shows "Pg. 1 of 1" and what it looks like when printed. Why This Happens Each sheet in the exported Excel file is its own page, so when viewed individually it correctly displays...

03 Jul Graded Spec Changes Not Reflecting on the Fit Sheet (or Vice Versa)

This article explains why a measurement update on the Graded Specs page may not appear on the Fit Sheet, or why a Fit Sheet change may not carry through to Graded Specs. Why This Happens The plugin confirms a measurement change when you either press Tab or...

02 Jul Updating Your Size Range Can Uncheck Your Sample Size

This article explains what happens if your sample size becomes unchecked after specs have already been added, and how to avoid losing your data. Why This Happens The default sample size in TPW is M. If you change your size range — for example, switching from alpha...

02 Jul Can’t Add Color to a Symbol on the Colorways Page

This article explains why colors may not apply to a symbol on the Colorways page, and how to fix it. Why This Happens The Colorways page cannot apply color to live symbol instances. If your sketch includes a symbol that hasn't had its link broken, it will...

02 Jul 2nd Primary Sketch Not Appearing in Detail Sketch

19 Mar Not All Colorways Appear on the BOM

This article explains why some colorways may be missing from the Bill of Materials (BOM) and how to fix it.Why This Happens Each colorway needs its own name on the Colorways page in order to appear on the BOM. This is different from naming a swatch. The...

19 Mar Deleted Colorway Reappears After Adding a New One

This article explains why a deleted colorway (or its swatch) may reappear when you add a new colorway, and how to fix it.What's Happening When you delete a colorway and then add a new one, you may notice:The deleted colorway reappears on the Colorways pageA swatch...

26 Jan My Colorways Aren’t Working

This article explains the most common reasons why colorways may not appear or behave as expected and how to resolve them.Most Common Cause: The Primary Sketch Has No FillFor colorways to work, Primary Sketches must have a fill color applied.The fill can be any color,...